Why clear browser cache after the platform update?

Clearing the browser cache forces the browser to load updated platform files, preventing display or functionality issues caused by stored old resources.

How do I open the browser menu to clear cache?

Click the three dots at the top right of the browser window, located below the tab close 'X', to open the browser menu.

Which data options should be selected to clear cache?

Select only 'Cookies and other site data' and 'Cached images and files' to remove stored site data and cached files without affecting other settings.

How do I clear browsing data in the browser?

After choosing the required options, click 'Clear data' to remove the selected items from the browser.

What should be done after clearing the cache?

Reload the page so the browser fetches and displays the platform's latest version and applied updates.

How can I contact support for help?

For assistance, contact soporte@neuronup.com for support and further guidance.

Clear your cache and cookies to enjoy the updates

June 3, 2024 by NeuronUP

We would like to inform you that we have launched a new version of our platform with important improvements and new features. To ensure you can enjoy these changes, please clear your browser’s cache.

Below we provide a simple guide to perform this action in your browser:

In the browser, at the top right, below the tab close ‘X’, there are 3 dots. Click on the three dots.
Click on “Clear browsing data…”.
Three options will appear; select only: “Cookies and other site data” and “Cached images and files”.
Click Clear data.
Reload the page.

If you have any questions, please contact us at [email protected]

About NeuronUP

Cognitive rehabilitation and stimulation tool
Our platform offers a large amount of activities based on daily living designed by professionals.
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