LEGAL DISCLAIMER
On the one hand, NeuronUP SL with TIN number B26479725, based at Calle Piqueras nº 31, 5th floor, in Logroño (La Rioja), incorporated by way of a deed authorised in Logroño by Notary Public Mr Julio Antonio Pernas Tobía on 4 February 2011, as number 175 in his protocol, registered on 9 February 2011 with La Rioja Trade Registry in Book 726, Page 218, 8th Section, Sheet number LO-14.320, 1st inscription.
NeuronUP is a supplier of Internet services that has developed a professional management computer application. It comprises a platform with access via web intended to facilitate the rehabilitation and cognitive stimulation of persons with acquired brain injury, dementia, learning disabilities, mental illness, etc. NeuronUP holds the exploitation rights over the aforementioned application.
If you have any queries or doubts, please contact us at: [email protected]
TERMS & CONDITIONS OF WEBSITE ACCESS and USE OF THE SERVICES ON OFFER
1. WHAT IS SUBJECT TO THESE T&C
The following Terms and Conditions regulate use of and access to www.neuronup.com, www.neuronup.us, blog.neuronup.com, www.neuronup.com.br and www.neuronup.fr (here in after, “web environment”, “the web”, “the webs” and/or “the web and the blog” interchangeably). These T&C are also applicable, to the degree that corresponds, to the webs www.ejerciciosdememoria.com and www.brain-training.us, which pertain to NeuronUP.
NeuronUP recommends reading the T&C for these web environments as they detail the terms and conditions applicable to anyone visiting or browsing these webs, in accordance with the provisions of current Spanish legislation.
As NeuronUP may modify the T&C, it is advisable to check them regularly to ensure you are duly informed on the content.
No relationship is established between NeuronUP and the user through merely accessing the webs.
NeuronUP cannot guarantee all the web environments will be available continuously, but, where possible, will give advance warning of any interruptions to the service.
2. ACCESSING THE WEBSITE
Access to the Webs is free of charge and unreservedly implies the acceptance of these Access and Use T&C. Certain content and services are only available to registered Users and are subject to specific conditions that are detailed here. In addition, payment for the services on offer can only be processed upon acceptance of the corresponding conditions.
The user bears sole responsibility for accessing any of the web environments. The sole purpose of the accessible contents and services is to provide information about the activities pursued and services on offer from NeuronUP. The user is responsible for accessing and using the webs correctly in accordance with current legislation. The user is also subject to the principles of good faith, morals and public order. The user engages to diligently adhere to any further instructions that might be issued by NueronUp with regard to said use and access. “Framing” is expressly prohibited. In other words, the user may not employ any mechanisms that alter the design, original configuration or contents of this web.
3. ACCURACY OF CONTENT
NeuronUP reserves the right to make modifications or updates to the contents and services on the webs, these T&C and, in general, any constituent elements in the design and configuration of the Web and the Blog at any time and without prior notification.
NeuronUP will use all means at their disposition to ensure the information provided in these web environments is accurate and up to date. However, this may not be possible at all times.
The purpose behind the inclusion of links to other sites is for information only and does not imply that NeuronUP either recommends or guarantees said sites, over which it exercises no control and bears no responsibility for the content there in.
NeuronUP accepts no responsibility for any possible discrepancies that may be found between the printed and online versions of their documents.
4. t&c for USE of the CHAT / WhatsApp
The purpose of these communication channels is to establish a direct communication with NeuronUP to answer general queries and expedite the processing of products and services, there is no relationship between users.
They will be enabled from Monday to Friday during working hours according to the Spanish time zones.
NeuronUP is not responsible for the opinions and comments issued by chat participants; their content is the sole and exclusive responsibility of the person who sent them. All users of the chat service agree to maintain a respectful behavior and not to use offensive or slanderous language.
These communication channels can be cancelled at any time by decision of NeuronUP or in the case of detecting fraudulent or inappropriate use of the same.
Messages can be monitored to know the type of questions and improve the quality of this service.
NeuronUP informs that:
1. The Chat, is managed with a provider whose address is outside the European Economic Area. See our section on international transfers.
2. Enables the WhatsApp channel, through the WhatsApp Ireland Limited tool and privacy policy https://www.whatsapp.com/legal/privacy-policy-eea#privacy-policy-eea, if the user uses this application and channel, it is because it has previously accepted the conditions of use and Privacy of the same.
5. BLOG COMMENTS USE T&C
The comments section in the blog enables users to post opinions. By accessing this service, the user is acknowledging and accepting the privacy policy and rules established for this service. NeuronUP accepts no responsibility for any opinions posted.
Anyone using the blog comments section engages to:
- Be respectful when using the service.
- Not use offensive or defamatory language.
- Not break the law.
- Not publish commercial messages.
- Not indiscriminately resend messages that could affect the quality of the service.
- Make comments that are related matters detailed in each post.
NeuronUP reserves the right to remove or edit any comments containing inappropriate language, spam or other inappropriate content. Similarly, NeuronUP will remove or edit comments that do not contribute to the blog being a place for friendly rational opinion, reflection, communication and debate.
6. CONTRACT PROCEDURE
6.1
Purchases made through the web are subject to the General Contract Conditions (included in this web), in addition to any Specific Conditions that may be in place for select services. The purchaser will be informed of these prior to the effective contracting of said services.
Users may access the general contract terms for each of the services available from this web at any time during the contract process for the service in question.
All the contracts are in Spanish.
In any case, the user must be over the age of 18 in order to contract any of the services available through this web.
During the contracting process, the user will complete the corresponding e-form with their details, following the instructions provided on screen. Explicit acceptance must be given once the form is completed.
Each purchase made involves the reading and express acceptance of the General Contracting Terms and Conditions (Specific Conditions, where applicable) established by NeuronUP.
6.2 Post-contract information
Within a period of twenty-four hours from the purchase being made, NeuronUP will send an email to the user containing proof of the contract established together with a link to the general terms and conditions of contracting, which have been expressly accepted by the user and regulate the service contracted. It will also contain any additional or complimentary information deemed of interest for the contract pursuant to the services.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
7.1
All the content seen on the Webs and blog, especially the designs, texts, graphics, logos, icons, buttons, software, trade names, brands, drawings or any other signs susceptible to intellectual or industrial property rights belong to NeuronUP or third-party title holders, from whom permission has been obtained for their inclusion in this environment.
At no time will it be understood that any licence has been granted or that there has been a waiving, transfer, full or part cession of these right; nor shall any rights or expectation of the same be conferred, in particular for the alteration, exploitation, reproduction, distribution or public notification of said content without prior written consent from NeuronUP or the corresponding title-holders.
Establishing a link to the NeuronUP Website from any other web requires express permission in writing beforehand from NeuronUP.
7.2
The images on the web, blog and social networks in the form of photographs of NeuronUP, its employees and/or its clients or suppliers are obtained with the corresponding authorization and consent and are protected under the aegis of the current legislation. NeuronUP is both title holder and beneficiary of these rights.
The user accepts that access to the web and its contents grants them no rights over the intellectual property of these images, not for modifying or altering or for exploitation, misappropriation or commercialization or to undertake any act of vilification, confusion, harnessing of reputation, or any act of unfair competition which breaches intellectual property rights.
Thus, the user engages to use this information solely for their own use and not to upload it to social networks. The user engages not to directly or indirectly undertake any commercial exploitation of the content or any other action that may affect the image, intellectual property and/or industrial property rights belonging to the title holders without express permission from NeuronUP.
7.3
NeuronUP holds all the intellectual rights and any other rights related to the implementation and commercialisation of the contracted plans, the platform under which they operate and the contents and resources shown on the platform, in the plans, on the Website and, in particular, the designs, texts. graphics, logos, icons, buttons, software, trade names, trademarks and any other signs capable of being used industrially or commercially are subject to NeuronUP intellectual and industrial property rights or third party-holders whose usage has been obtained in the right fashion.
By contracting a service, the client accepts the conditions of the service and, therefore, the licensing terms established for this purpose in the corresponding clause. For any action in which the client goes over and beyond compliance with the contractual Conditions, they shall require written permission from NeuronUP.
8. COMMITMENTS & LIABILITIES
8.1
NeuronUP engages not to use misleading publicity. This shall not include formal or numerical errors that may be found within the content of the various sections of the Web.
8.2
NeuronUP accepts no liability from any illegitimate use made by any unauthorized user of the brand names, product names or trade names that, pertaining to NeuronUP or otherwise, appear on the web. Nor will NeuronUP accept liability for the integrity, veracity or legality of the content of the links to other webs that are accessible from the web.
8.3
NeuronUP engages not to send publicity or promotional material by email or any other equivalent means of electronic communication without identifying them as commercial material and without request or authorization from the recipient, in accordance with the provisions of the current legislation.
8.4
NeuronUP bears no liability for any possible security problems that may ensue or for any possible damage that may be caused to the user’s computer system (hardware or software), or the files and documents stored there in, because of a virus on the computer used to connect to the services and contents of the Website, of a malfunctioning browser or of using non-current versions of said browser.
8.5
NeuronUP will adopt all available measures to impede actions that run counter to Spanish law and will cooperate with the relevant authorities to identify the culprits responsible for actions that may breach the laws applicable to this website.
8.6
When browsing the NeuronUP environments, pop-ups may appear on your browser. The likelihood is these are produced by other websites that have been visited before or by third-party programs installed on your device. NeuronUP does not recommend any products or services appearing in these pop-up links nor is NeuronUP responsible for them appearing.
8.7
NeuronUP assumes no direct or indirect liability arising from the misuse of the Website, services, content, links or hyperlinks on the website by the user. This latter shall, in any case, assume sole responsibility for the consequences, damage or actions that may arisse from accessing or using the Website or the content there in.
9. PRIVACY POLICY
9.1 Data controller
NeuronUP SL, with NIF (TIN) No. B26479725 and based at Calle Piqueras nº 31, 5th floor in Logroño, La Rioja (here in after NeuronUP), guarantees the protection of any personal data that is voluntarily provided by the user when in contact via electronic mail, completing data acquisition forms, formalizing a contractual relationship or using any other NeuronUP service that requires data being communicated or access to data. NeuronUP processes the data in accordance with General Data Protection Regulation.679/2015, dated 27 April (GDPR).
NeuronUP SL publishes its privacy policy in accordance with the GDPR and the principles of proactive responsibility and transparency of information. Moreover, this is intended to show how consent is gained from the interested party.
9.2 Purpose of processing
The personal data acquired and processed by NeuronUP from this web, trade fairs, contracts, conferences, newsletters, raffles, and other sources will be suitable, pertinent and limited to those required for the purposes for which they are processed. This includes but is not limited to:
- For the data collection forms on the web and for other non-specific data voluntarily provided: The purpose is to address a specific request, such as responding to queries, subscriptions and sending newsletters, commercial contact, conference registration, sending documents and information related to the services on offer, and, in any case, dispatching publicity and promotional material.
- For contracting services: The purpose is to establish and maintain a contractual relationship that, where applicable, is begun in accordance with the nature and characteristics of the service contracted, to retain past contracts and for research and development tasks in this area.
- For research: The purpose is to use the platform for studies into neurodegenerative illnesses.
- For training at the NeuronUP Academy and through Webinars: the purpose behind collecting the data is to manage these activities: registration, attendance and post-course (etc.) information, follow-up, etc. The data is collected using the ClickMeeting service. This means that in addition to accepting the NeuronUP privacy policy, the user also signs and accepts the ClickMeeting privacy policy (see: https://clickmeeting.com/legal).
In all cases, the personal data will be maintained so that the interested parties can be identified only for the time required for the purpose of the processing. These periods shal only be extended when the purpose is for scientific research, historical data and statistics.
9.3 Legitimization of processing
The legal basis legitimizing NeuronUP data processing data depends on the various processing activities, type of personal data title holders and purpose behind the processing. All of this provides the basis for legitimization.
- Acceptance or consent Interested parties who contact NeuronUP to request information, make enquiries, register to receive information and newsletters, for training, etc. who voluntarily provide the personal data requested.
- Contract Clients accessing NeuronUP services provide their consent through formalizing a contract.
- Prevailing legitimate interests of the controller or third parties to whom these data are conveyed.: This legitimization is provided when collecting contact details other than by the means indicated in the section on the reason for processing (for instance, reception of business cards, consultations by email).
In any event, the interested party shall respond for the veracity of the data provided; NeuronUP reserves the right to exclude any false or illicit data notwithstanding any further actions that may be taken under the law.
NeuronUP notes that, without legally constituted representation, no interested party may use the identity of another person and convey their personal data; thus, at all times, they must be aware that they need to provide NeuronUP with personal data corresponding to their own identity and that these are suitable, pertinent, current, exact and truthful. To which purpose, the interested party will be solely liable for any direct or indirect damage caused to third parties or NeuronUP by the use of another person’s personal data, or their own personal data when these are false, erroneous, not current, unsuitable or not pertinent. Likewise, anyone who provides the personal data of another party will answer to that party under the reporting obligation established in the GDPR for when personal data have not been collected from the interested party and/or the consequences of not having informed said person.
The services provided by NeuronUP are intended for adult professionals. Were a minor to use any of the services, they would have to receive authorization from their parents, tutors or legal guardians, as they would be considered responsible for the actions taken by the minors in their charge.
9.4 Cessions or Transfers
Cessions: NeuronUP will only transfer personal data to third parties in accordance with the contractual or legal obligations required of the service, with suppliers and public / private organizations. In these cases, the title holder consents to these cessions and may by exercising their rights may obtain information about said transfers.
International transfers: To assist with the management of its platform, NeuronUP uses services from providers that are located outside the European Economic Area and considered international transfers; this means that the laws of these countries may differ from the European ones regarding the recognition of rights or the existence of a control authority that manages or takes responsibility in this matter. Below is a list of suppliers so you may check their privacy policies:
- Google LLC: https://policies.google.com/privacy?hl=en
- Dropbox, Inc.: https://www.dropbox.com/privacy
- Zoho Corporation: https://www.zoho.com/privacy.html
- Facebook, Inc.: https://www.facebook.com/about/privacy
- Stripe, Inc.: https://stripe.com/privacy
- Pipedrive, Inc.: https://www.pipedrive.com/en/privacy
- Intercom, Inc.: https://www.intercom.com/legal/privacy
- Amplitude, Inc.: https://amplitude.com/privacy
- Segment.io, Inc.: https://segment.com/legal/privacy/
- ActiveCampaign, LLC: https://www.activecampaign.com/legal/privacy-policy
The basis of legitimacy to make these transfers is the consent of the customer embodied in the contract, by accepting the privacy policy, which indicates the suppliers and how to consult their policies. Any news specific to this matter will be published by NeuronUP at https://neuronup.us/privacy-policy/#PRIVACY-POLICY
9.5 User rights
The user may at any time exercise their given rights over personal data, in addition to rescinding their consent for the uses detailed above in writing. The user may address the request or right being exercised to NeuronUP at the following address: Calle Piqueras nº 31, 5th floor, in Logroño (La Rioja); or sent by email to: [email protected], proving your identity, to exercise one’s given rights, which are the following:
- Access. Find out if this organization is processing your data.
- Rectification. Request data be modified if incorrect.
- Elimination. Request data be eliminated in the legally established cases.
- Opposition. Stop processing the data, unless there are legitimate reasons that prevail over the interests, rights and freedoms of the interested party, or to formulate, exercise or defend against claims.
- Processing limitations. These will only be considered by NeuronUP to exercise or defend against claims.
- Right to data portability. Should the user wish their data to be processed by another supplier, NeuronUP will facilitate data portability to the new controller.
For further information on exercising these rights, see the citizen’s guide (la guía del ciudadano) published by the Spanish Data Protection Agency.
9.6 Security measures
The personal information provided by or collected from users whose controller is NeuronUP is arranged in files (automated or otherwise) and NeuronUP compiles a record of processing activities in accordance with current legislation. In addition, for each set of data processing NeuronUP establishes the technical and organizational methods required to ensure the confidentiality, integrity, availability and endurance of the data, included in the processing and which are necessary to ensure suitable security. This shall include protection against unauthorized or illicit processing and against loss, destruction and accidental damage and shall tend towards:
I. The pseudonymization and encrypting of personal data.
II. The capacity to ensure permanent confidentiality, integrity, availability, and resilience of the processing systems and services.
III. The ability to restore availability and access to personal data rapidly should a physical or technical incident occur.
IV. The process of verifying, assessing and evaluating the effectiveness of the technical and organisational measures to ensure processing security.
9.7 Actions as data controller
In those cases in which NeuronUP needs to access and/or process personal data, for which responsibility and ownership lies with its clients, and acts as data controller for the processing in accordance with the provisions of current legislation, NeuronUP engages to carefully regulate the content of the data processing controller contracts. This means regulating aspects such as:
- Objective, duration, nature and purpose of the data processing.
- Appoint a data protection delegate, where applicable.
- Maintain an Activity Record, including the types of personal data and categories of interested parties of the controller.
- Obligation of the controller to only process personal data in line with documented instructions from the controller.
- Specific or general conditions under which the controller can give the go ahead for subcontracting.
- Notification of data security breaches:
- Once the contractual provision is over, the data will be destroyed or returned (per agreement between the parties). However, there is the possibility that NeuronUP may use them for purposes of research, science and statistics. The data will be made anonymous prior to this.
9.8 Claims process
If you feel the processing of your personal data infringes the law, a claim may be presented:
- before those responsible at NeuronUP or
- before the Spanish Data Protection Agency (AEPD), using their postal address: C/ Jorge Juan, 6, 28001, Madrid (Spain).
10. COOKIE POLICY
NEURONUP SL based at Calle Piqueras nº 31, 5th floor, in Logroño (La Rioja) with NIF (TIN) B26479725, owner of the website www.NeuronUP.com (hereinafter, NeuronUP), in accordance with the requirements of article 22.2 of Law 34/2002, dated 11 July, on the Information Society and Electronic Commerce Services and Regulation (EU) 2016/679 of the European Parliament and the Council, dated 5 December, on the Protection of Personal Data and Guarantee of Digital Rights(LOPDGDD) wishes it known that its website exchanges NeuronUP and third-party cookies.
NeuronUP uses Cookies and other similar technology (Local Storage) on its web, blog and app. Users can configure their browser to accept, modify parameters or reject cookies. If cookies are rejected, NeuronUP cannot guarantee proper access, browsing or usage of its web, blog or app.
10.1 What are ‘cookies’ and the ‘localstorage’ (storage device used by NeuronUP)?
Cookies are little text files that are stored on the user’s device while they are browsing to consult ongoing activity on the web, to provide information about browsing preferences and habits and, among others, enable the web to be viewed correctly, users to be recognized or even personalization of the web.
They tend to store technical data, statistics about usage, links to social networks, and administer personal preferences, among other functions. The aim is to adapt the website to the user’s needs and configuration, which improves the browsing experience. Not accepting them may have a negative effect on the service the website wishes to offer.
LocalStorage enables us to store data locally in the browser without the need to connect to any database. The information is stored indefinitely or until the user decides to wipe the browser history.
10.2 What types of storage device can be found on a website?
These storage systems can be classified according to their purpose. They may be:
TECHNICAL allow the user to browse a website, platform or application and the use of the various options or services therein. They include those the editor uses to enable the management and operations of the web itself and enables its functions and services, such as controlling traffic and data flow, identifying the session, accessing the restricted areas, remembering the component parts of an order, undertaking the order process, managing payment, controlling fraud linked to service security, making the request to register or participate in an event, count visits for the purpose of software license billing through which the service works (website, platform or app), operate security features while browsing, storing content for the release of videos or audio, enabling dynamic content (e.g. animated loading of a text or image) and sharing content through social networks.
Because of their technical nature, this category also includes cookies that enable the most efficient possible management of the advertising spaces which, as simply another aspect of design or ‘modelling’ of the service offered to the user, the editor includes in a web page, app or platform. This is done based on criteria such as the edited content, without it compiling information on users for other purposes (e.g., personalizing advertising or other content).
Technical cookies are excepted from complying with the obligations established in article 22.2 of the Law on Information Society Services (LSSI) when they enable the provision of the service requested by the user, as happens with the cookies detailed above. However, if these cookies are also used for purposes that are not exempt (e.g., for advertising behavioral purposes), then they are subject to these obligations.
ANALYTICAL are those that allow their controller to monitor and analyze the behavior of site visitors to which they are linked, including quantification of advertising impact. The data collected using this type of cookie is used to measure website, app or platform activity. The intention is to introduce improvements based on an analysis of the data detailing the use made of the service by users.
ADVERTISING are those that store information on user behavior obtained through ongoing observation of their browser habits, which allows a specific profile to be developed and advertising to be tailored to this profile.
PREFERENCES / PERSONALIZATION are those that enable information to be registered so the user can access the service with certain characteristics that may distinguish their experience from that of other users. For instance, this may include the language, number of results shown when the user tries a se33arch, the appearance or content of a service based on the type of browser being used to access the service, the place from which the service is accessed, etc.
Depending on who they belong to, this website may use:
OUR OWN (IN-HOUSE) These are cookies created by third parties and are used for various services, such as, for instance, Website or publicity analysis. Specifically, this Website uses Google Analytics to compile anonymous information and statistics, including the number of visitors to the site and the most popular sections.
THIRD-PARTY These are cookies created for this website and can only be read by this site. For example, technical cookies to upload images, web parameter personalization cookies, acceptance of cookies, etc.
10.3 How to configure disable cookies and other storage devices
The user can at any time configure their browser to receive notification of cookies being received and to prevent them being installed on the device, or to withdraw consent given previously. However, disabling cookies may alter how the website works, possibly even impeding access to certain operations.
Cookies can be permitted, eliminated and/or blocked for all browsing or for specific domains. Each browser needs to be configured; if this is done on one device and not on others on the same device, it will be assumed cookies are accepted on the others. Go to the configuration section for each browser and follow the manufacturer’s instructions.
If you want to change your mind about consent already given, then eliminate all the cookies stored on your system in accordance with the instructions provided by the manufacturer of the browser program. Check the instructions and browser manuals for further information and to see the different ways cookies can be managed.
To make this easier, this section includes details of the most common browsers. However, remember the best idea is always to access the configuration on each browser.
- Internet Explorer: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- FireFox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Chrome: https://support.google.com/chrome/answer/95647?hl=%C2%BBes%C2%BB
- Safari: https://www.apple.com/legal/privacy/en-ww/
For other browsers or devices, check the ‘help’ options provided with each application.
For greater control over the installation of cookies, install programs or complements on your browser of the “Do Not Track” variety. These will allow you to choose which cookies are permitted.
10.4 Details of the cookies used on www.neuronup.com, blog.neuronup.com and app.neuronup.com
Below are details of the devices used by NeuronUP detailing the type, if they are in-house or third-party and their purpose.
| TYPE | COOKIE NAME | PURPOSE | DESCRIPTION | OWNER | DURATION |
| Cookie | _gat_UA-71511749-1 | Functional -Analytical | Used to distinguish users.: Used by Google Analytics to throttle request rate. | Google Inc. | 1 minute |
| Cookie | gtrans_front_language | Functional – Preferences | Remember user preferences: Used to remember the interface language, as defined by the user. Does not include identifiable personal information. | qTranslate Team | 30 minutes |
| Cookie | __cfduid | Functional | Performance improvement: To Identify trusted web traffic. | Cloudflare, Inc. | 1 month |
| Cookie | __stripe_mid | Functional | Payment processing: To Provide fraud prevention. | Stripe, Inc. | 1 year |
| Cookie | __stripe_sid | Functional | Payment processing: To Provide fraud prevention. | Stripe, Inc. | 30 minutes |
| Cookie | _ga | Functional -Analytical | Used to distinguish users: To count and track pageviews. | Google Inc | 2 years |
| Cookie | gat_UA-30811111-1 | Functional -Analytical | Used to distinguish users.: Used by Google Analytics to throttle request rate. | Google Inc | 2 years |
| Cookie | _gid | Functional -Analytical | Used to distinguish users: To count and track pageviews. | Google Inc | 1 year |
| Cookie | _gcl_au | Marketing | This cookie is used for a “Conversion linker” it takes information in ad clicks and stores it in a first party cookie. | Google Inc | 90 days |
| Cookie | cf_logged_in | Functional | Part of our security firewall Cloudflare. Identifies trusted users. | Cloudfare, Inc | Session |
| Cookie | sparrow_id | Functional | This is a performance cookie. It is used to identify individual clients behind a shared IPaddress and apply security settings on a per-client basis. It stores no personal identifiable information. | Cloudflare, Inc. | Session |
| Cookie | cfmrk_cic | Functional | Used by Cloudflare to route user traffic for this Site. | Cloudfare, Inc | 90 days |
| Cookie | gates_cohorts | Functional | Part of our security firewall Cloudflare. | Cloudfare, Inc | Session |
| Cookie | __Secure-3PAPISID | Marketing | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | Google Inc | 2 years |
| Cookie | __Secure-3PSID | Marketing | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | Google Inc | 2 years |
| Cookie | __Secure-APISID | Marketing | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | Google Inc | 2 years |
| Cookie | SSID | Functional – Preferences | This cookie stores the preferences and other information of the user. | Google Inc | persistent |
| Cookie | HSID | Functional – Preferences | This cookie stores the preferences and other information of the user. | Google Inc | persistent |
| Cookie | SID | Functional – Preferences | This cookie stores the preferences and other information of the user. | Google Inc | Session |
| Cookie | APISID | Functional – Preferences | This cookie stores the preferences and other information of the user. | Google Inc | persistent |
| Cookie | SAPISID | Functional – Preferences | This cookie stores the preferences and other information of the user. | Google Inc | persistent |
| Cookie | SIDCC | Functional -Analytical | Security cookie that protects user data from unauthorized access | Google Inc | 90 days |
| Cookie | NID | Functional – Preferences | The NID cookie contains a unique ID we use to remember your preferences and other information | Google Inc | 6 months |
| Cookie | 1P_JAR | Functional – Preferences | Collects website statistics and tracked conversion rates. | Google Inc | 1 week |
| Cookie | SEARCH_SAMESITE | Functional | This cookie is used to prevent the browser from sending this cookie along with cross-site requests. | Google Inc | 6 months |
| Cookie | OTZ | Marketing | “OTZ” is a cookie used by Google Analytics that provides an aggregate analysis of Website visitors. | Google Inc | 1 month |
| Cookie | fr | Marketing | Enable ad delivery or retargeting | Facebook, Inc. | 90 days |
| Cookie | datr | Functional | The purpose of the datr cookie is to identify the web browser being used to connect to Facebook independent of the logged in user. | Facebook, Inc. | 2 years |
| Cookie | _fbp/td> | Marketing | The pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist. | Facebook, Inc. | 90 days |
| Cookie | ajs_anonymous_id | Functional -Analytical | Integrate services: To store last visit. | Segment.io, Inc | 1 year |
| Cookie | ajs_group_id | Functional -Analytical | Integrate services: Activate Segment to track user activities. | Segment.io, Inc | 1 year |
| Cookie | ajs_user_id | Functional -Analytical | Integrate services: Activate Segment to track user activities. | Segment.io, Inc | 1 year |
| Cookie | amplitude_id_801b9bda53448c625a2498ebcc403a3dneuronup.com | Functional -Analytical | User analysis: Session tracking. | Amplitude, Inc. | 10 years |
| Cookie | amplitude_idundefinedneuronup.com | Functional -Analytical | User analysis: Session tracking. | Amplitude, Inc. | session |
| Cookie | Intercom-id-h72dhd4t | Functional -Analytical | User recognition and news and chat services: Anonymous unique identifier | Intercom, Inc. | 9 months |
| Cookie | Intercom-session-h72dhd4t | Functional -Analytical | User recognition and news and chat services: An identifier for each unique browser session, refreshed on each subsequent login, allowing us to continue conversations with users even if they log out for up to 1 week. | Intercom, Inc. | 1 week |
| Cookie | accept-neuronup-cookies | Functional | Cookie settings: Remembers the settings of your preferences regarding cookie consent. | NeuronUP | 3 months |
| Cookie | GPS | Functional -Analytical | YouTube video upload: To store location data. | YouTube | 1 day |
| Cookie | VISITOR_INFO1_LIVE | Functional -Analytical | YouTube video upload: To estimate bandwidth. | YouTube | 179 days |
| Cookie | YSC | Functional -Analytical | YouTube video upload: To store a unique user ID. | YouTube | session |
| Cookie | IDE | Functional -Analytical | YouTube video upload: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | Google Inc. | 1 year |
| localStorage | yt-remote-device-id | Analytical | YouTube video upload: Stores the user’s video player preferences using embedded YouTube video. | Youtube | persistent |
| localStorage | yt-player-headers-readable | Analytical | YouTube video upload: Used to determine the optimal video quality based on the visitor’s device and network settings. | Youtube | persistent |
| localStorage | yt-player-bandaid-host | Analytical | YouTube video upload: Used to determine the optimal video quality based on the visitor’s device and network settings. | Youtube | persistent |
| localStorage | yt-remote-connected-devices | Analytical | YouTube video upload: Stores the user’s video player preferences using embedded YouTube video. | Youtube | persistent |
| localStorage | yt-player-bandwidth | Analytical | YouTube video upload: Used to determine the optimal video quality based on the visitor’s device and network settings. | Youtube | persistent |
| localStorage | activity_digital_filter_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_digital_calendar_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_digital_prototype_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_digital_tab_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_digital_schedule_owner_x_x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | program_digital_prototype_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | program_digital_calendar_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | activity_paper_filter_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_paper_tab_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_paper_schedule_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_paper_prototype_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | session_paper_calendar_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | program_paper_calendar_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | program_paper_prototype_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_digital_tab_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_digital_program_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_digital_session_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_paper_tab_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_paper_program_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | result_paper_session_owner_x.x | Preferences | Remember user preferences: Remembers filters used by the user to improve the browsing experience. | NeuronUP | persistent |
| localStorage | token | Preferences | Authentication: User authentication token to the platform. | NeuronUP | persistent |
| localStorage | locale | Preferences | Remember user preferences: Platform language selected. | NeuronUP | persistent |
| localStorage | last_url | Preferences | Remember navigation: Last URL accessed. | NeuronUP | persistent |
| localStorage | debug | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | ajs_user_id | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | ajs_group_properties | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | ajs_user_traits | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | ajs_group_id | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | ajs_anonymous_id | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | segmentio.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.reclaimStart | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | segmentio.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx.queue | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | segmentio.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx.inProgress | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | segmentio.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx.ack | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | segmentio.xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx.reclaimEnd | Functional | Integrate services: Activate Segment to track user activities | Segment.io, Inc | persistent |
| localStorage | intercom-state | Functional -Analytical | Recognize users and news and chat service: Recognize the platform user. | Intercom, Inc. | persistent |
| localStorage | amplitude_unsent_identify_801b9bda53448c625a2498ebcc403a3d | Functional -Analytical | User analysis: Stores information about how users interact with the site’s content. | Amplitude, Inc. | persistent |
10.5 Consent
Art. 22 LSSI: “Service providers may use storage and data recovery devices on terminal equipment belonging to the recipients on condition that these latter have given their consent after being provided with clear and complete information about their use; in particular, about the purposes for processing the data, in accordance with the provisions of the current legislation on Personal Data Protection.
When both technically possible and effective, consent from the recipient to accept the processing of the data may be enabled through the use of suitable parameters on the browser or other applications. The above shall not impede any possible storage or access that is technical in nature whose sole purpose is to realize communications through an electronic communications network or, to the extent strictly necessary, to provide a service of the information society that is expressly requested by the recipient.”
Based on the above, NeuronUP wishes to make it known that accessing the app, using the chat, contracting services, doing / attending courses and other services on offer in the subdomains of the website are services that are expressly requested by the user. Therefore, storage devices are required to use them and are considered necessary, meaning consent is not required.
10.6 A guide to cookies
For further information, here is a link to the guide published by the Spanish Data Protection Agency on this matter.
Privacy Policy
In addition to this Cookie Policy, further information about the collecting and processing of personal data by NeuronUP can be found in our Data Protection Policy here.
11. USE OF SOCIAL NETWORKS
NeuronUP uses various social networks to spread the word about its activities and company purpose. Thus, the user must also accept the Use T&C of the social networks to access and use these media. In addition, NeuronUP wishes the user to know that:
- The official NeuronUP page on Facebook, Twitter, Linkedin, Pinterest, Tumblr, Instagram, YouTube and any other network used belongs to NeuronUP, which is responsible for administering the page.
- For information purposes, please remember these social networks:
- Are forbidden to anyone under 14. Therefore, no-one under the age of 14 may access or use the official NeuronUP page on the social networks utilized.
- The user is solely responsible for the information, images, opinions, references or content of any type that is noted, stored, issued, made available or included via the official NeuronUP page on the social networks utilized.
- NeuronUP cannot be considered responsible for content published by users, rather these are the sole responsibility of the user who posts them.
- The privacy policy used by NeuronUP for these social networks is the one published within the NeuronUP conditions of use. Aside from accessing the page, by registering on the corresponding platform the user is also accepting the privacy policy for said platform.
- In any case, use of the official NeuronUP page on social networks for illegal or unauthorized purposes is forbidden. Among others, it is forbidden to:
- Post, store, divulge, publish, distribute or share any content that:
- May be considered an infringement in any way of the fundamental rights to honor, image and privacy pertaining to individuals or third parties, intellectual and industrial property rights, data protection and, most especially, the rights of minors, in addition to the secrecy of communication.
- Collect images or data about third persons without having obtained the requisite consent from the rights holders.
- Be illegal, racist, obscene, pornographic abusive, defamatory, misleading, fraudulent or in any way counter to morals or public order.
- May cause a computer virus, damage or alterations to the content, programs or systems pertaining to the official NeuronUP page on the social networks utilized, not to mention the actual platform pertaining to the corresponding network.
- Reproduce, distribute, provide or in any other way share photographs or images that have been provided by other users without obtaining the consent of the rights holders for said photographs or images.
- Steal the identity of a third person for any purpose.
- Use the official NeuronUP page on the social networks utilized to:
- Send publicity or promotional material or to acquire data for the same purpose.
- Send unsolicited mass or boilerplate mail shots to many people or send email addresses for third parties without their consent.
- Ham, defame, intimidate, violate the image or bully other users and/or third parties.
- Post, store, divulge, publish, distribute or share any content that: